Politique de remboursement

RETURN AND REFUND POLICY

Due to the nature of our print-on-demand products, all sales are final. We do not accept returns or offer refunds for change of mind.

We stand behind the quality of every YOKAI CASES product. If your case develops a defect — print fading, peeling, or a manufacturing fault — within 1 year of purchase, we'll replace it free of charge.

To request a replacement, contact us at support@yokaicases.com with:

  • Your order number
  • A photo of the defective item
  • A brief description of the issue

We will review your request and respond within 48 hours. If approved, a replacement will be shipped at no additional cost.

This guarantee covers manufacturing and print defects. It does not cover accidental damage, drops, or normal wear and tear.

Please note that slight color variations between the product image and screen display are normal and do not qualify as a defect.

For any questions, contact us at support@yokaicases.com